As you begin the process of shopping for a new roof, it is important to…
#2: Evaluate Your Options
When searching for a roofing contractor, it is important to evaluate one’s options to ensure that the local roofing companies chosen will provide quality work and customer service. A good place to start is by visiting the CCB (Construction Contractors Board) website. By typing in the roofing contractor’s CCB number, one can view any liens, suspensions, or complaints against the contractor, as well as their business information, including insurance coverage and how long they have been in business.
While reviews are also important, it is not uncommon for even good companies to have poor reviews. It is recommended to read the poor reviews and see how the company responded, as well as what they are doing to make customers happy. Additionally, the contractor’s website should be up to date and professional-looking, as it is a sign of professionalism.
Visiting the contractor’s location is also recommended. If they have an office, it is important to see if they have administrative staff to answer calls when the contractor is unavailable. It is also important to see if they have the resources to complete the job, such as enough workers and a well-organized shop and yard. A professional presentation, whether it be at their office or shop, is indicative of how they will treat your property.
After evaluating options and finding three potential local roofing companies, it is important to call and set appointments with them, rather than just communicating through email. In the next video, more will be explained on why this is important. By following these steps, one can ensure that they are hiring a reputable and professional roofing contractor.