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CHOOSING A ROOFING CONTRACTOR

At Oregon Roof Guys, we believe that transparency is crucial to building the trust that is necessary when someone is working on your home. We wanted to share our steps for shopping for and choosing the right contractors when you’re in need of a roof replacement. Find someone you trust who will do the job right!

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WHY OREGON ROOF GUYS?

Oregon Roof Guys is the best-reviewed asphalt shingle roofing company in Lane County. You can read testimonials on our webpage or our business page on Google.

These days it can be difficult to trust that company reviews are real and genuine, so we have provided an extra layer of transparency. Each of our reviews can be identified on the map, with pictures. Take a look to see what we have done in your neighborhood.

customer reviews

Take a moment to compare contractors. Has that roofing contractor been in business at least 10 years? Are they staffed properly to be a full-service company that answers the phone and is able to address needs as they arise?

Oregon Roof Guys is the best-reviewed roofing company because we consistently provide great products, great service, and fair prices. A new roof is no small investment. If want to minimize risk, then compare service companies, not just roof bids.

Trusted, Innovative, Accountable

Trust

“Prior to the job, all my questions were answered completely and lots of good information was provided so we knew just what to expect for the materials and process.” Ken of Eugene, Oregon

Do you have questions? Ask a roofing industry expert at Oregon Roof Guys. Our customers are looking for the best value and the information needed to make an informed decision. We have taken the time to break down the process in the same way that we would want it explained to us if we were on the receiving end.

Innovation

How can we do that better? This is the question we ask ourselves every day. When others look at the same old problems and say, “That’s just the way we have always done it,” we get innovative and find solutions.

Accountability

“I can’t say enough good things about them! From start to finish they were incredibly transparent and forthcoming on the whole process.”
Jeremiah of Springfield, Oregon

Accountability is a process. We intentionally create processes that hold us accountable to our values, our customers, and our team.

WHY MALARKEY SHINGLES?

Malarkey shingle logo

The major shingle manufacturers are all going to provide fairly comparable shingles. Upon doing our own research for the overall best-valued product, we chose Malarkey, and here’s why:

1. Malarkey shingles combine high-grade asphalt with virgin rubber polymers and recycled rubber and plastic polymers. Their proprietary NEX® Polymer Modified (Rubberized) Asphalt technology chemically strengthens and rubberizes the asphalt core of the shingle for superior all-weather resilience and longer product life, all while reducing landfill.

2. 10% of the granules in Malarkey shingles have a copper coating. Copper helps fight moss from growing on your roof. Be aware that the shingles are NOT guaranteed to stop moss, but they will buy you time.

3. Malarkey is a local, well-established company out of Portland with a good reputation, and they avoid some of the sales tactics that other manufacturers use that we find misleading.

4. We use Roofing Insights as a trusted source for reviewing all things roofing. Roofing Insights continually rates Malarkey shingles as best or among the best value shingles.

ROOFING WARRANTIES: WHAT YOU NEED TO KNOW

Oregon Roof Guys Manages Your Warranty

Your manufacturer warranty is only as good as the service company that installed it. Oregon Roof Guys will register your manufacturer warranty for you. If you ever sell, we will transfer the warranty to the new owner, and if there is ever the need for a claim, we will leverage our relationship with Malarkey and the supplier to manage the claim on your behalf.  

Every year, we are contacted by numerous customers who purchased a roof with a warranty yet find themselves needing their roof replaced prematurely. Here is what you need to know:

Average Life of Architectural Shingles Is 30 Years

Architectural asphalt shingles are manufactured to last about 30 years on average. While shingles are not being manufactured to last longer than an average of 30 years, warranties are. You can imagine the frustration a customer may have who paid a premium price for a 50-year warranty and find their roof needs to be replaced at year 24.

One of the reasons we choose to work with Malarkey is that they have avoided some of the sales tactics that other manufacturers are using that we find misleading.

For a greater understanding of roofing warranties, see the video above. At 6:30, Malarkey is recognized as one of two manufacturers offering an honest bumper-to-bumper warranty on their product without the misleading sales tactics of unrealistic warranties.

Voided Warranties

When roofing contractors install a roof improperly, it will void the manufacturer’s warranty. Contractors may be tempted not to present the proper solutions for a new roof in order to provide the cheapest bid. One example of this would be contractors putting new roofs over a roof deck that is not solid, i.e., not replacing delaminated or rotting plywood, or sheeting over old shiplap that has evident gaps and cracking.

When a claim is presented, manufacturers will inspect the roof to ensure that the roof was installed correctly. It takes over 6,000 nails to properly secure a roof. Nails out of place can lead to leaks or void the warranty. That’s why Malarkey patented the industry’s first larger nailing area, called The Zone®.

Malarkey Shingles

malarky shingles

Regular Shingles

regular roof shingles

Malarkey Warranties

Malarkey roofing products include a non-prorated “Right Start” period. If there is a manufacturer defect during the Right Start period, Malarkey will pay to either repair or replace the FULL roof as necessary. The Emerald Pro Warranty extends the Right Start period to include the first 20 years before it begins to prorate down in value over the remainder of the life of the shingle. Unlike some other manufacturers, Malarkey’s warranty upgrade option is very reasonably priced.

standard roofing warranty

Highlander Shingles
10/40 Right Start. 40-year warranty, with the first 10 years at 100% value of the warranty.

standard roofing warranty

Vista Shingles
12/40 Right Start. 40-year warranty, with the first 12 years at 100% value of the warranty.

pro roofing warranty

Emerald Pro Warranty Upgrade 20/40 Right Start warranty. 40-year warranty with the first 20 years at 100% value of warranty.

SERVICE & WORKMANSHIP WARRANTY

There are three things you need to consider when regarding the workmanship warranty on your new roof:

1. The greater majority of issues that arise from the installation of a new roof will fall under the workmanship warranty, NOT the manufacturer’s warranty. 

2. As an industry, roofing contractors are continually rated as one of the most complained about industries by the Better Business Bureau.

Better Business Bureau

3. A trusted roofing contractor who can maintain a consistently positive reputation has far greater value than the cheapest bid.

We invite you to compare reviews of different roofing contractors in your area. You’ll find the OR Roof Guys comes out on top every time! Most of the issues that are going to arise after the installation of a new roof happens in the first 3 months to the first 3 years. Based on our experience, as high as 99.99% of issues that arise will fall under the workmanship warranty. The likelihood of having a service or workmanship issue when working with a roofing contractor is much higher than having a manufacturing issue. For this reason, customers should be comparing service companies with even greater scrutiny than they use to compare bids.

customer reviews
roofing nightmares

Every year, we speak to hundreds of customers and have firsthand familiarity with the roofing nightmares that arise from choosing the wrong roofing contractor. Learn about what to look for by watching, 8 Roofing Nightmares: How Not to Hire a Roofer.

DRY ROT REPLACEMENT

It is impossible to determine the full accurate scope of dry rot damage on a roof prior to having the shingles removed. For this reason, dry rot and plywood replacement are always additional costs of time and materials above the roof bid estimate.

Labor rates for dry rot and plywood replacement are addressed in the estimate. Material rates are at cost (no markup).

At Oregon Roof Guys, we perform a complete roof inspection, assessing the condition of the roof deck (plywood), noting any soft spots and inspecting the attic, eaves, fascia, and gutters for damage or possible dry rot or other additional costs. This part of the assessment does not affect the final price of the bid, but it is done as a service to help the customers prepare for the most likely outcome or worst-case scenario.

Once the project has begun, all dry rot repair and plywood placement takes place in real-time. It is vitally important that you choose a roofing contractor that you can trust to make the right choice about dry rot repair, a choice that is conservative yet ensures that the roof deck itself will last for the life of the shingles.

dryrot

Some roofing companies may be tempted to get the roof done in a day and pass over dry rot repair, while others may be tempted to do work that is unnecessary.  

Our team takes pictures of the roof at each stage of the process. For transparency, our team will take pictures of dry rot damage, and those pictures will be provided in the final invoice with line item costs for any additions.

BEST VALUE, BEST PRACTICE

There are several areas on your roof that experience has proven are more prone to leaks and water damage. We put our experience to work for you to provide solutions and best practices to prolong the life and integrity of your roof. Below is the list of the most common issues and our practice and recommendations.

Masonry Chimney

One of the places leaks are common is around masonry chimneys. Flashing around your chimney is composed of roof flashing that goes under the shingles and up the masonry, and counter flashing that goes into the masonry of the chimney and then down over the roof flashing. 

Every roofing contractor is going to replace the roof flashing and some will replace the counter flashing. Most roofers will install a water diverting flashing that extends out both sides of the chimney on the high side in order to direct water away from the chimney. This has proven to be a potential leak point.

chimney flashing
chimney flashing2

Water follows the inside of that flat flashing and penetrates the chimney, creating water damage in the attic.

Oregon Roof Guys replaces all the flashing on your chimney, and we go one step further and install a custom welded pan flashing, which we install on the high side of the chimney to provide a watertight seal. Shape

Skylight Replacement

We recommend replacing all your skylights at the time of the installation of your new roof. Though it would be cheaper to keep the skylight and simply replace the flashing, this would not be the best option.

The tear-off phase of a new roof installation is certainly going to disturb your skylights. Thousands of pounds of roofing material will be removed off your roof, and we will reinstall new materials with pneumatic guns. With all this comes shaking and vibrations, which are unavoidable. During this process, your old skylights are going to vibrate/shake as well. There are several seal points that can be disturbed enough during the process of replacing your roof to let moisture in.

You can opt to reuse your old skylights and have them reflashed; however, the skylight itself cannot be guaranteed in such circumstances. In addition, it costs less to have a skylight installed during a roof replacement because it’s easier to put it in while the decking is bare. If this isn’t done and leaking occurs a year later, your roofing system will need to be disturbed to repair or install new skylights.

Valley Metal

One of the most prominent places we find dry rot is in the valleys. For this reason, we choose to install valley metal with ice and water underlayment in all the valleys. Shingles are intended to shed water as the water flows from the top of the shingle down; however, in a heavy rain, water can flow from the side and up under the shingles as they are directed from the opposite section of the roof and into the valley.

There is a slight material cost increase with valley metal; however, this is a minuscule cost in comparison to the price of the roof and the assurance of having the job done right.

valley metal

OSB or Plywood Over Shiplap

Today, a shiplap roof is usually 60+ years old. Over time, shiplap fir wood resin dissipates, causing the boards to shrink, crack, form knot holes, and become extremely brittle.

shiplap

Open spaces form between the once tightly-fitted shiplap boards. If the roofing underlayment is applied directly on top of the shiplap, it will sag into the spaces and eventually leak. 

Shiplap can only take so many nail penetrations before it splinters and develops pattern inconsistency. This, and the space left by diminished overall size over the years, creates more opportunities for new nails to miss the wood completely, causing eventual leaks.

From the Malarkey Roofing
Roof Deck:
The surface to receive the new roofing should be in good shape and solidly sheathed, constructed of a minimum 3 ⁄8″ (10 mm) thick, exterior-grade plywood, 7 ⁄16″ (11 mm) thick oriented strand board (OSB), or seasoned lumber, nominally 1″ (25 mm) thick. Boards should be positioned tight to each other and securely nailed to framing members. Deteriorated or rotted boards should be replaced. Malarkey strongly recommends installing sheathing when wood board decking is the existing substrate. Problems with the performance of your roofing system, such as leaks and buckling, increase if installed directly over wood board decks. Failure to use properly conditioned deck materials can result in deck movement, which can damage the roof covering and may void your warranty.

UPGRADE OPTIONS

Vista Shingles

Vista is a class 3 shingle; Highlander, in comparison, is a class 2. Vista contains more of the modified asphalt, making it thicker and hardier, and it will hold up better under installation and adverse elements.

vista-shingle-01
Learn More About Vista Shingles

Warranty Upgrade

pro roofing warranty

Malarkey roofing products include a non-prorated “Right Start” period. If there is a manufacturer defect during the Right Start period, Malarkey will pay to either repair or replace the FULL roof as necessary.  The Emerald Pro Warranty extends the Right Start period to include the first 20 years before it begins to prorate down in value over the remainder of the life of the shingle. Unlike some other manufacturers, Malarkey’s warranty upgrade option is very reasonably priced.

Learn More About Malarkey’s Warranties

The Bullet Boot

The standard pipe flashing included in your base bid price has a narrow flashing and a rubber fitting that is more prone to break down over time.

standard pipe flashing

The Bullet Boot is a higher quality TPE flexible rubber, 100% UV protected, and won’t break down over the life of the shingles.  It has a better one-piece flexible design that goes on the outside as well as the inside of the pipe. It comes with a 35-yearwarranty and has a rodent screen built in the top. This prevents rodents, birds, and other critters from entering the vent. Also, the screen prevents unwanted debris from entering the vent.

bullet boot

Ridge Venting

Benefits of installing ridge venting includes the following:

  • Less opportunities for leaks. Replacing box vents with ridge venting results in less penetration points for potential leaks. 
  • Better airflow. Ridge venting is a better airflow system than box vents and provides a constant flow of air along the entire horizontal ridge of the roof. Air enters low at the soffit, and hot air leaves at the top of the ridge, creating an airflow system. Better airflow results in less moisture in the attic to prevent mildew and rot damage. It can also help keep the attic cooler, which can help with utility costs. We use a baffled-style ridge vent.
Learn More About Baffled-style Ridge Vents
ridge venting

Hot-Dipped Ring Shank Nails

hotdipped nails

Hot-Dipped Galvanized Roofing Nails,
are made with a steel base then coated in zinc chemicals. The steel is passed through molten zinc, with a temperature of 860°F. This coating, when exposed, forms a layer of zinc oxide and zinc carbonate. The zinc coating creates an ultra-rust-resistant nail that is the best nail for roof replacement and the best nail for any roof you want to be covered under warranty.

Electro Galvanized Smooth Shank Nails
are the most commonly used in the roofing industry for two reasons, they are readily available and the most inexpensive option. However, being the most readily available and low cost doesn’t make it the best value. Galvanized nails will eventually rust. The coating of zinc on them makes the rust-resistant, but over time that coating of zinc does wear off. and exposes raw steel which will eventually start to rust. As the nail rusts it retracts, creating both a leak point and potential for shingle blow off.

standard nails

Shank: The shank refers to the body of the nail. The ring shank nails have grooved rings giving them more bite. Ring shank nails have greater ability to grip the sheeting of the roof, withstand weather changes and hold up to greater wind resistance, providing more resistance to the nail from pulling out.

electro plated nail damage

Sun Tunnel Installation

During a new roof installation is the most cost-effective time to consider installing a new Velux sun tunnel. Just because a room has no windows doesn’t mean it can’t see the light of day.

sun tunnel

Sun tunnels capture sunlight at a dome installed on the roof, which travels down a shaft into a diffuser, filling the space with natural light. They are perfect for bathrooms, closets, and hallways that otherwise wouldn’t have a place for traditional windows. Imagine walking into a normally dark room and not having to flip on a switch. Energy-efficient sun tunnels provide outstanding value and help lower the monthly electric bill.

HOW MANY DAYS TO COMPLETE A PROJECT?

The average roof project is completed in 2 ½ days

We understand that having your roof done is a disruption, yet, when getting a new roof, fast shouldn’t be your # one priority. Choose a roofing contractor with a reputation you can trust to do the job right and manage the process efficiently. 

roofing estimate video

There are benefits to a roofing contractor getting the roof done in a day, yet when considering best practices, we choose to stay within our core values. One of our core values is being accountable to the customer.

Each section of your roof is assigned to a specific employee and is documented. This allows us to better manage, train and hold our team and ourselves accountable, ensuring every section of your new roof project is done right. This kind of accountability is not always possible when attempting to get a roof done in a day. You never know for sure what you might run into, such as dry rot, once the shingles are removed. Unrealistic expectation of completing a roof in a day creates a huge temptation to not address issues properly.

Finally, the choice of taking an average of 2.5 days to complete a project is a matter of safety to our team. Roofing is among the most dangerous industries to work in. The environment that is created by attempting to get a roof project done in a day is an unsafe environment, where employees find themselves working on top of each other.

guys with roofing harness

What About Rain?

roofing in winter

Rain is an inevitable part of living in the Pacific Northwest. We roof year-round. If you’re concerned about replacing your roof during the rainy season, enjoy our video about why roofing in the wet, winter season, there is actually benefits to roofing in the winter months.

FINANCING

  1. Submit a 60-second application on our website.
    • Soft Pull (There is no credit check until you select a lender for final approval)
  2. Review offers, and select the one that’s right for you.
  3. Finalize your application with a lender and get funding in 1-5 business days.

Enhancify is an online financing marketplace that makes it easy to see and compare many home improvement financing options in one place.

ENHANCIFY

The platform uses new technology to make the financing process faster, simpler, and more transparent, by connecting you with personalized pre-qualified offers from 15 leading lenders in real-time. You’ll see multiple offers in one place, instantly, instead of having to individually shop around at different lenders or visit bank branches. 

  • 0%-APR PROMOTIONAL FINANCING AVAILABLE 
  • FUNDS AVAILABLE AS QUICKLY AS IN 1 BUSINESS DAY 
  • APR STARTING AT 5.99% 
  • SIMPLE 60-SECOND APPLICATION 
  • INSTANT PRE-APPROVAL 
  • 1 – 7 YEAR TERMS