Privacy Policy

Last updated: 10/29/2024

Oregon Roof Guys (“we,” “us,” or “our“) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.oregonroofguys.com (the “Site“) or interact with us.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our Site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request an appointment
  • Contact us via forms, email, phone, or SMS
  • Subscribe to newsletters or promotional materials

Types of personal information collected include:

  • Name
  • Email address
  • Phone number
  • Home address
  • Project details

Non-Personal Information

We collect non-personal information automatically as you navigate through our Site. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on the Site
  • Clickstream data
  • Date and time of visit

2. Legal Basis for Processing Data

We process your personal information based on the following legal grounds:

  • Consent: When you provide your personal information, you consent to its processing for the purposes stated.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and marketing.
  • Contractual Necessity: To fulfill our contractual obligations to you, such as scheduling appointments.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To schedule appointments and provide roofing services.
  • To contact you via phone, SMS, or email for inquiries, confirmations, updates, and marketing communications.
  • To tailor our services and communications to your preferences.
  • To analyze usage patterns and improve our Site and services.
  • To deliver relevant advertisements and promotional materials.
  • To comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our Site.

Types of Cookies Used

  • Essential Cookies: Necessary for the Site to function properly.
  • Performance Cookies: Collect information about how you use our Site.
  • Functional Cookies: Remember your preferences to enhance your experience.
  • Advertising Cookies: Used for delivering relevant ads and measuring their effectiveness.

Third-Party Cookies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.

5. Third-Party Services

We do not share your personal information with third parties for their direct marketing purposes. However, we use third-party services such as Google Analytics and Facebook Pixel for analytics and advertising. These services collect data according to their own privacy policies.

6. User Consent and Opt-Out Options

By providing your contact information, you consent to receive communications from us. You may opt out by:

  • Emails: Click the “unsubscribe” link in any promotional email.
  • SMS: Reply “STOP” to any SMS message received.
  • Phone: Inform us during the call or contact us to request no further calls.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Criteria for determining retention periods include:

  • Duration of our relationship with you
  • Legal obligations to retain data
  • Dispute resolution and enforcement of agreements

8. Data Security Measures

We implement technical and organizational measures to protect your personal information, including:

  • Encryption with SSL certificates.
  • Secure data storage with access controls.
  • Regular monitoring of systems for vulnerabilities.
  • Employee training on data protection practices.

9. Your Rights Under Privacy Laws

Depending on your jurisdiction, you may have the right to:

  • Access your data.
  • Request corrections.
  • Request deletion.
  • Restrict processing.
  • Object to processing.
  • Request data portability.

To exercise your rights, please contact us at customers@oregonroofguys.com.

10. International Data Transfers

Your information may be transferred to and processed in the United States. By using our Site, you consent to this transfer.

11. Children’s Privacy

Our Site is not intended for individuals under 13. If you believe we have collected such information, contact us to remove it.

12. Do Not Track Signals

Our Site does not respond to “Do Not Track” signals. Please refer to third-party policies for more information.

13. Dispute Resolution

If you have concerns, contact us. If unresolved, you may file a complaint with a supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revision date.

15. Contact Us

If you have questions, contact us:

Appendix: Third-Party Privacy Policies

For more information, visit: